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trade program FAQ's
bathroom usage + cleaning and maintenance
FAQ's FOR MODERN FARMHOUSE BRICK
specification & usage guide for modern farmhouse brick
common questions about modern farmhouse brick
GENERAL TILE INFORMATION
tile variation reference guide
tile trim details
wet flooring application guidelines
tilevera dba clé 1-year limited warranty
general grout information
cleaning grout stains
FAQ'S FOR HANDMADE TILE
watermark tiles installation tips
FAQ'S FOR FOUNDRY FLATS
foundry flats maintenance guide
foundry flats installation guide
specification guide for foundry flats
common questions about foundry flats
FAQ'S FOR SECOND SHELF
questions about second shelf
FAQ'S FOR STONE
carrara installation guide
common questions about carrara
FAQ's FOR DECORATIVE TILES
specification guide for lithograph tiles
how to order samples
samples shipping and returns
how to order samples and custom samples
what happens if a sample is not in stock?
how to place an order
what are the 3 most dreaded words of a tile project? “add on order”!
can I expedite my tile order?
do you offer a trade discount?
can you hold stock for me while I decide?
why does the size calculator automatically add 10%?
how to see our product
where can I see your tiles installed?
can I visit your showroom? our "showroom" is our website.
FAQ's for encaustic cement tiles
what is encaustic cement and is it right for me?
cement tile installation guide
cleaning marks or scuffs from the surface of your cement tile
what does pre-polished and pre-sealed mean?
cement tile grout guide
care and maintenance of your cement tile
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FAQ's for glazed terracotta
glazed terracotta specification guide
zellige specification guide
zellige installation guide
common questions about zellige tiles
FAQ's for glazed thin brick
common questions about glazed thin brick
specification guide for glazed thin brick
glazed thin brick material safety data sheet (MSDS)
leed certification for glazed brick
FAQ's for cle basics
commonly asked questions about penny rounds
commonly asked questions about subway tile
FAQ's for terracotta tiles
Antique Terracotta and Belgian Reproduction tiles FAQ's
Terracotta Installation Guidelines
shipping, delivery and claims
shipping, delivery and return information